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BearCom, a nationwide provider of wireless communications equipment and solutions, today announced the introduction of its Preventive Maintenance Plans, designed to help customers keep their two-way radio fleets operating at peak performance.
“A communications system is only as strong as its weakest link,” said BearCom President & CEO Jerry Denham. “With a Preventive Maintenance Plan from BearCom, our customers can avoid outages and unexpected repair costs, while ensuring their equipment is operating at peak efficiency. We are very excited to offer this service.”
Denham added, “BearCom understands the value of preventive maintenance. We perform it on our own fleet of rental radios from Motorola Solutions, which numbers some 20,000 units. Through those activities, we gained experience and expertise that were instrumental in the development of this new service offering.”
A BearCom Preventive Maintenance Plan can be developed for any combination of portable radios, mobile radios, and repeaters, whether they are analog or digital. All agreements are for a one-year term, and maintenance can be performed annually or semi-annually. Services under the plan include:
Testing, tuning, aligning, and restoring to factory specifications, and within FCC regulations
Confirming correct receiving and transmitting frequencies
Measuring equipment deviation
Testing transmitting power
Measuring receiving sensitivity
Checking reflected power in the antenna lines of mobile radios and repeaters
Checking audio output levels
Evaluating battery condition and service life
Removing all dust and dirt inside and out
Denham said that in the event a piece of equipment fails an inspection, BearCom technicians will identify the problem and prepare a repair estimate. He noted, “Periodic maintenance can head off small problems before they become big ones and help extend the useful life of vital equipment.”
Maintenance can be completed in two ways. Equipment can be shipped or hand-delivered by the customer to the nearest BearCom branch. Technicians can also come to the customer’s location. All the customer needs to do is make the equipment available along with the programming template needed to restore the equipment to its proper operating parameters.
With a BearCom Preventive Maintenance Plan, customers can rest assured their equipment will be:
Tested and restored to factory specifications and within FCC regulations
Reprogrammed to original parameters
Upgraded with the latest firmware
Cleaned inside and out
Organizations interested in learning more can contact their BearCom Account Executive or call BearCom’s National Service Depot at 800.449.5695.
BearCom provides a broad line of high-performance wireless communications products, services, and complete mobility solutions. Founded in 1981, BearCom is America’s only nationwide dealer and integrator of wireless communications equipment, serves customers from 26 branch offices located throughout the U.S., has several affiliated offices around the world, and employs approximately 400 people. BearCom is headquartered in the Dallas, Texas area. For more information, visit http://www.BearCom.com.